Terms & Conditions

Who We Are

This website www.thelondontunnels.com is operated by The London Tunnels Ltd.

Please contact us with any questions regarding these terms or matters as they relate to the website.

Media enquiries regarding The London Tunnels planning submission should be directed to: londontunnels@londoncommunications.co.uk

These Terms – Your Agreement

You acknowledge that by using this website you agree to these terms and conditions. If you do not agree to these terms do not use this website.

Use of your personal information submitted to or via the platform is governed by our Privacy Policy.

We reserve the right to change these terms from time to time by changing them on the website.

These terms were last updated September 2023. This disclaimer constitutes the entire agreement between you and us in relation to your use of our website and supersedes all previous agreements in respect of your use of this website. These Terms and Conditions will be governed by and construed and interpreted in accordance with the laws of England and Wales and you agree that the English courts shall have exclusive jurisdiction in any dispute. If you do not agree to be bound by these Terms and Conditions, please leave this website now.

Intellectual Property

The contents of this website are protected by copyright.

Unless otherwise stated we or our licensors own the intellectual property rights in the website and material on the website, including the Trade Marks.

Subject to the licence below, all our intellectual property rights are reserved.

Licence To Use The Website

You may view, download for caching purposes only, and print pages from this website.


(a) You must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system; and

(b) You must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit the contents of this website or any intellectual property hosted on this website for a commercial purpose, without our express written consent.

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Accuracy Of This Website

We have taken all reasonable care to ensure that the information, services and materials on this website are accurate, but no representation, warranty or condition, express or implied, is made as to their accuracy or completeness.

No liability is accepted for any inaccuracies in or omissions from this website and liability for any loss or damage however caused arising directly or indirectly from the use of this information, services and materials is hereby excluded. All such information, services and materials are provided “as is” and “as available” without warranty of any kind.

Whilst we endeavour to ensure that the information on this website is correct, we do not commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

Third Party Sites

The website may contain links to other websites. We are not responsible for the content of third-party websites. Please use caution when navigating to a third-party website.

Prohibited Activity

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use our website for any purposes related to marketing without our express written consent.

You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

You must not use our website to copy, publish or send mass mailings or spam.

You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under English and other applicable law. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, pornographic, threatening, abusive, harassing or menacing.

We reserve the right to edit or remove any material posted upon our website.

We may take such action as we deem appropriate to deal with prohibited activity on this website, restricting your access to our website, or commencing legal proceedings against you.

In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sublicense such rights.

Free Tickets “Prize Draw”

By entering the prize draw you are agreeing to the following terms and conditions:

  • The prize draw is open to all UK residents aged 18 years or over, except employees of The London Tunnels (the Promoter”), their families, agents or any third party directly associated with administration of the prize draw.
  • The prize draw is free to enter and no purchase is necessary.
  • All entries must be submitted via TheLondonTunnels.com and only one entry per person is permitted.
  • The Promoter accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind.
  • Winners will be chosen by random draw performed by a computer process. Once, in the Promoter’s sole judgement, the Kingsway Exchange Tunnels are safely accessible to visitors.
  • Winners will receive one free ticket to The London Tunnels. There will be 100 prizes available.
  • Winners will be notified by email. The Promoter will attempt to contact winners by email twice. If a winner does not respond to the Promoter’s second email within 2 days of being notified by the Promoter, then the winner’s prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.
  • The prize is non-exchangeable, non-transferable and no cash alternative is offered.
  • The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter’s control makes it necessary to do so.
  • The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
  • The Promoter must either publish or make available information that indicates that a valid award took place. To comply with this obligation the Promoter will send the surname and county of major prize winners to anyone who emails info@thelondontunnels.com or writes to the Promoter (enclosing a self-addressed envelope) within one month after the closing date stated in condition 4. If you object to your surname and county being published or made available, please contact the Promoter info@thelondontunnels.com. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority on request.
  • Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
  • The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
  • Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
  • Personal data supplied during the course of this promotion will only be processed as set out in the Promoter’s Privacy Policy. See also the condition with regard to the announcement of winners.
  • These terms and conditions and this promotion are governed by English law. If any entrants to this promotion wish to take court proceedings, then they must do this within the courts in the United Kingdom.
  • The Promoter of this prize draw is The London Tunnels Limited of 2nd Floor Nicola Jane House, Southern Gate, Chichester, West Sussex, United Kingdom, PO19 8SE.